Global Customer Relations Intern
ETS is a non-profit educational assessment and research organization dedicated to advance quality and equity in education worldwide. They administer and score language learning and tests for students and teachers around the world. With more than 2700 employees worldwide, and 50 million tests annually in more than 180 countries, it is the world’s largest private organization within its field. The most widely recognized tests are the TOEFL® and TOEIC® tests, the GRE®
- Business Degree
- International work experience of advantage
- Proficient in Word, Excel, Powerpoint, Outlook and Internet
- Well organized and motivated
- Strong written and verbal communication skills
Customer Service & Sales support:
- Communicating with clients through information verification, request handling
- Acquire potential test centers and clients
- Assist in developing direct marketing campaigns and an accreditation process
Work on the client/prospect product awareness :
- Create awareness through organizing WebEx online sessions and updating product presentations
- Support the customer relation through updating the client database with data integration and leads follow up
Learn from international experts in the education field and built skills in different areas of education, psychology, computer sciences and sociology. Be guided by a mentor along the way who will support you in working on major projects within the company.
Being a global oriented company, ETS has always greatly benefited from the cultural input and innovative ideas from foreign interns. ETS counts on its international employees and interns to build valuable customer contacts globally.
